Cancellation policy

Purchase & Cancellation Policy

1. Order Cancellation

• Standard Orders: You may cancel your order anytime before it has shipped. Once the order ships, cancellation is no longer possible.

• Custom Orders: Custom tiles cannot be canceled once the order is placed. Please double-check your order details before purchasing.

---

2. Changes to Orders

• If you need to change quantity, color, or other details, contact us immediately after placing your order.

• Changes can only be made before the order is shipped.